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Voo Squad Referral Programme Terms

How the Voo Squad programme works, how much commission you earn for referring paying Replyvoo customers, and how payouts are made.

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This is a draft prepared for review by a qualified lawyer before publication.

These terms govern the Voo Squad referral programme (the "Programme") run by Zedapex Limited ("Zedapex", "we", "us" or "our") for Replyvoo. They form part of our Terms of Service. By joining the Programme or sharing your referral link, you agree to these terms.

1. How it works

  1. You join the Programme from your Replyvoo account and get a unique referral link and code.
  2. You share your link with businesses that might benefit from Replyvoo.
  3. When someone signs up through your link (a "Referee") and pays for a Replyvoo plan or Voo Credits, you earn commission.
  4. Commission is calculated monthly and paid to you as Voo Credits or cash, as described below.

2. Who can join

To join, you must:

  • be at least 18 years old;
  • have a Replyvoo account in good standing;
  • give accurate details, including your name, country and payout information;
  • not be located in a country where we cannot legally make payouts.

We may approve or decline applications at our discretion, and we may ask for identity or tax information before making payouts.

3. Commission tiers

Your commission rate depends on how many paying referrals you have:

  • Starter: 20% of qualifying payments, from your first paying referral.
  • Tier 2: 25% of qualifying payments, once you have 10 paying referrals.
  • Tier 3: 30% of qualifying payments, once you have 50 paying referrals.

A "paying referral" is a Referee whose first payment has been received and has passed the refund window in section 5.

When you move up a tier, the new rate applies to qualifying payments made from the start of the next monthly commission period. Rates do not apply retroactively to earlier payments unless we announce otherwise.

4. What counts as a qualifying payment

You earn commission on payments a Referee makes for:

  • paid Replyvoo plans (Starter, Growth, Pro, Business, Titan, Black), monthly or yearly; and
  • Voo Credit purchases.

Commission is calculated on the amount we actually receive, after discounts and coupons and excluding taxes (such as VAT), payment processor fees, chargebacks and refunds.

You do not earn commission on:

  • free plans (Spark) or free trials;
  • credits given free, as promotions, or as referral commission;
  • payments that are refunded, reversed or charged back;
  • payments by Referees who were already Replyvoo customers, or who had already signed up through another referral link, before clicking your link;
  • payments made after the Referee's account is closed for fraud or abuse.

Unless we state a time limit on the Programme page, commission continues for as long as the Referee keeps paying and both of you remain in good standing.

5. Attribution

  • A Referee is linked to you if they sign up through your link or enter your code at sign-up, within the attribution window shown on the Programme page (by default, 30 days after clicking your link).
  • We use a referral cookie to track clicks. See our Cookie Policy.
  • If more than one referral link is used, the last valid link clicked before sign-up wins.
  • Our records decide attribution. If tracking fails, for example because the Referee blocked cookies, we will try to fix it if you contact us within 30 days of the sign-up, but we cannot guarantee it.

Pending period: commission on each payment stays "pending" for a short period after the payment (by default, 14 days, matching our refund window plus processing time) so that refunds and chargebacks can be accounted for. After that, it becomes "approved".

6. Payouts

Approved commission is calculated at the end of each calendar month and paid in the following month.

You can choose to receive it as:

  • Voo Credits, added to your Replyvoo wallet. There is no minimum. Commission credits have no cash value, are non-refundable, and expire as stated when issued; or
  • Cash, by bank transfer, mobile money, or USDT to a wallet you provide, once your approved balance reaches the minimum payout of $300 (USD). If your balance is below the minimum, it carries over to the next month.

About payouts:

  • You are responsible for giving correct payout details. We are not responsible for payments lost because your details were wrong.
  • Bank, transfer, exchange-rate and network fees may be deducted from cash payouts.
  • Cash payouts are made in the currency we choose, usually Nigerian Naira (NGN) or USD-equivalent USDT, using the exchange rate on the payout date.
  • You are responsible for any taxes on your commission. We may deduct or withhold tax where the law requires and may ask for tax information.
  • Unclaimed cash balances, for example where you have not provided valid payout details, may be converted to Voo Credits after 12 months.

7. Refunds and chargebacks

If a Referee's payment is refunded, reversed or charged back after you have been paid commission on it, we may deduct the same commission from your future earnings or ask you to repay it.

8. Rules you must follow

You must promote Replyvoo honestly and lawfully. You must not:

  • refer yourself, including through another account, workspace, business you control, family member, or anyone acting for you;
  • create fake accounts, use stolen payment methods, or arrange for people to sign up only to trigger commission;
  • send spam, or message people who have not agreed to hear from you, including through Replyvoo Blasts;
  • bid on "Replyvoo", "Voo Squad", "Zedapex" or similar terms in search or social ads, or use them in domain names, usernames or page names, without our written permission;
  • pretend to be Replyvoo or Zedapex, or suggest you are our employee or official partner;
  • make false or exaggerated claims about Replyvoo, its prices or results, or promise income from using it;
  • offer cash-back or rebates of your commission to Referees, unless we approve it in writing;
  • use cookie stuffing, forced clicks, hidden links, or any method that sets a referral cookie without a real, informed click;
  • break our Acceptable Use Policy or any platform's rules while promoting Replyvoo.

9. Fraud and forfeiture

If we reasonably believe you have broken these terms or acted fraudulently, we may, without prior notice:

  • withhold or cancel pending and approved commission connected to the breach;
  • reverse commission already paid, by deduction or by asking for repayment;
  • remove you from the Programme;
  • suspend or close your Replyvoo account, in line with our Terms of Service.

Commission earned through fraud, self-referral or abuse is forfeited in full. We may also report fraud to payment providers or authorities.

We may review accounts and referral activity to check compliance. Where reasonable, we will tell you why we have taken action and let you respond.

10. Relationship

You take part in the Programme as an independent person or business. Nothing in these terms makes you our employee, agent, partner or joint venturer. You have no authority to make promises or sign agreements on our behalf.

11. Data protection

To run the Programme, we process your account, referral and payout data, and limited data about your Referees (such as whether they signed up and became paying customers). Referrers cannot see their Referees' conversations, contacts or Customer Content. See our Privacy Policy.

12. Leaving the Programme

You may leave the Programme at any time from your account settings or by emailing [email protected]. If you leave, or we end your participation for reasons other than a breach, we will pay approved commission earned up to that date, subject to the minimum payout and these terms. If the balance is below the minimum, we may pay it as Voo Credits.

13. Changes to the Programme

We may change these terms, including commission rates, tiers, attribution windows, pending periods, minimum payouts and payout methods, or suspend or end the Programme.

  • We will give at least 30 days' notice of changes that reduce your commission, by email or in the app, unless the change is needed to address fraud, legal requirements or platform rules.
  • Changes do not affect approved commission earned before the change takes effect.
  • If we end the Programme, we will pay approved commission earned up to the end date, subject to these terms.

If you keep taking part after a change takes effect, you accept the updated terms.

14. Liability

Our liability in connection with the Programme is limited as set out in the Terms of Service. In any case, our total liability to you for the Programme will not exceed the commission owed to you under these terms in the 12 months before the claim.

15. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Lagos State have jurisdiction, as set out in our Terms of Service.

16. Contact

Questions about Voo Squad: [email protected] Legal notices: [email protected] Zedapex Limited, Lagos, Nigeria