WhatsApp, Instagram and TikTok Are Coming Soon to Replyvoo
What AI Closers will be able to do on WhatsApp, Instagram and TikTok, the platform rules that shape them, and how to prepare your business on Telegram today.
Telegram is where Replyvoo lives today, and it's a strong place to sell. But your customers don't only message you on Telegram. They DM you on Instagram, message you on WhatsApp and comment on your TikToks.
So we're building AI Closers for WhatsApp, Instagram and TikTok. All three are marked coming soon on your Channels page. This article explains what will be possible, the platform rules that shape how each channel works, and what you can do now to be ready.
We're not giving dates. Each channel depends on official platform access and approvals, and we'd rather launch properly than launch early. When a channel is ready, it will appear as available in your dashboard.
Why we only use official platform access
There are unofficial tools that automate WhatsApp or Instagram by pretending to be a phone or a browser. They're cheap and quick, and they put your account at risk of being restricted or banned.
Replyvoo will connect to every channel through the official business APIs each platform provides. That's slower to build, but it means:
- Your business account stays in good standing
- Features work reliably and don't break with every app update
- You stay within each platform's rules
The channel you build your sales on should never be one ban away from disappearing.
How it will connect
Through the official WhatsApp Business Platform from Meta. You'll connect a business phone number and your Closer will reply to customers who message it.
What it will do
The same core Closer experience you know from Telegram:
- Instant replies from your knowledge base
- Sales, support, bookings and win-backs using the same Closer templates
- Handoff to humans in Pulse Inbox
- Lead scoring with HeatScore
- PayLink for payments in chat
Rules that shape it
WhatsApp has its own rules, and your Closer will follow them:
- The 24-hour customer service window. When a customer messages you, you can reply freely for 24 hours. Outside that window, businesses can generally only send pre-approved template messages. This shapes how follow-ups and broadcasts work on WhatsApp.
- Meta's 2026 policy on AI. Meta's rules ban general-purpose AI assistants on the WhatsApp Business Platform, but allow AI used for business purposes like customer support and sales. Replyvoo Closers are built for exactly that: answering questions about your business, helping customers buy and supporting orders. They are not general chatbots for asking anything under the sun.
Practically, that means you'll want your WhatsApp Closer focused tightly on your products and services. That's good practice anyway.
How it will connect
Through Instagram's official messaging API for professional accounts. You'll need an Instagram professional account (Business or Creator) connected to your business setup.
What it will do
- Reply to DMs instantly, including the "price?" and "how much?" messages that flood in after a post
- Qualify leads and move them toward payment
- Hand off to humans when needed
- Bring Instagram conversations into the same Pulse Inbox as Telegram
For many fashion, beauty and food sellers, Instagram DMs are where sales start. Having Closers there means a viral reel no longer means a backlog of unanswered DMs.
TikTok
How it will connect
Through TikTok Business Messaging, which requires approval from TikTok.
What it will do
- Reply to messages from people who discover you on TikTok
- Answer product questions and guide them to buy
- Hand off to your team in Pulse Inbox
Availability limits
TikTok Business Messaging isn't available in every region. At the moment it isn't available in the EEA, the UK or Switzerland. If your TikTok business account is based there, this channel may not be available to you.
What stays the same across channels
When these channels arrive, the way you work won't change:
- Agent Studio stays the place you build and tune Closers
- Knowledge bases can be reused across channels
- Pulse Inbox shows every channel in one place
- HeatScore, Nudge, PayLink and Juno work across them, within each platform's rules
- Pricing stays per conversation, with Voo Credits for extras. See Replyvoo pricing explained.
You won't have to learn a new product. You'll add a channel.
How to get ready now
You don't need to wait to get value. Everything you build on Telegram carries over.
- Start on Telegram today. Connect a bot or your personal account and get a Closer live. See Getting started with Replyvoo.
- Build a strong knowledge base. The same FAQ will power your WhatsApp, Instagram and TikTok Closers. Use our knowledge base guide.
- Tune your Closer's personality. Learn what tone works for your customers.
- Get your accounts in order. Make sure you have a business phone number for WhatsApp, an Instagram professional account and a TikTok business account.
- Route customers to Telegram meanwhile. Add your bot link to your Instagram bio, WhatsApp status and TikTok profile so customers can get instant answers now.
What we won't do
- We won't use unofficial automation that risks your accounts
- We won't promise launch dates we can't guarantee
- We won't let Closers be used for spam or prohibited content on any channel. See our acceptable use policy.
Next steps
- Start free on Replyvoo and go live on Telegram today
- Connect your Telegram bot with BotFather
- See plans that grow with your channels
Your first Closer is free and live in minutes.